Refund Policy

Last Updated: March 30, 2026

We want you to be completely happy with your purchase. That is why The FC Skill Vault comes with a straightforward, no-hassle money-back guarantee.

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30-Day Money-Back Guarantee

If The FC Skill Vault is not for you, just let us know within 30 days and you will get a full refund. No questions asked. No hoops to jump through.

How It Works

Requesting a refund is simple. Here is the process:

Send Us an Email

Email support@smartmove.my with the subject line "Refund Request" and include the email address you used to purchase. That is all we need.

We Process Your Refund

We will confirm your request and process the refund within 5-7 business days. You will receive the full $47 back to your original payment method.

Access Is Revoked

Once the refund is processed, your access to The FC Skill Vault tutorials will be removed. This is the only trade-off.

Key Details

Timeframe: You have 30 days from the date of purchase to request a refund.
Refund amount: 100% of the purchase price ($47 USD), no deductions.
Processing time: 5-7 business days after we confirm your request. Your bank may take an additional 1-3 business days to reflect the refund on your statement.
Payment method: Refunds are issued to the original payment method used at checkout.
One purchase, one refund: The refund policy applies once per customer. If you purchase again after receiving a refund, the guarantee applies to the new purchase.

A Note About Chargebacks

If something is wrong or you want your money back, please reach out to us first at support@smartmove.my. We are happy to help and will always sort it out quickly. Filing a chargeback with your bank without contacting us first creates unnecessary fees and complications for both sides. We promise we will make it right - just send us an email and we will take care of it.

After 30 Days

Refund requests submitted more than 30 days after the purchase date are not eligible for a refund. We encourage you to explore the content within the first 30 days to make sure it is a good fit for you.

Exceptions

In rare cases, we may decline a refund if we detect clear abuse of the refund policy, such as repeatedly purchasing and refunding the product. We reserve the right to refuse service in such cases.

Questions?

If you have any questions about our refund policy or need help with anything, do not hesitate to reach out:

Email: support@smartmove.my
Company: SmartMove

We stand behind The FC Skill Vault 100%. Our goal is to help you level up your game, and if we fall short of that, you deserve your money back. Simple as that.